Shipping Policy
Welcome to Digital Dice. Our platform at digitaldice.uk primarily sells digital games and e-magazines, which are delivered electronically. However, if we offer physical merchandise or promotional items, the following shipping policy applies.
Digital Delivery
All games and digital magazines are delivered instantly via email or direct download upon successful payment. You will receive your activation key or download link within a few minutes. Please check your spam or junk folder if you don’t see it promptly.
Physical Shipping (if applicable)
On rare occasions, we may ship promotional items or physical products. When this occurs:
- UK Standard Delivery: 3–5 business days
- International Delivery: 7–14 business days
- Tracking details will be provided where applicable.
Shipping Costs
Shipping fees for physical goods will be calculated and displayed at checkout. Digital goods do not incur shipping charges.
Incorrect or Damaged Items
If your item arrives damaged or you receive the wrong product, contact us within 7 days at [email protected] with photos and your order number. We’ll do our best to make it right.
For all other inquiries regarding shipping, feel free to reach out to our customer support team.