Thank you for shopping with Digital Dice at digitaldice.uk.

Digital Products (Games & Magazines)

Due to the nature of digital content, all purchases of downloadable games and digital magazines are non-refundable once the download or activation has been completed.

If you experience issues with your download or receive a faulty product, please contact our support team within 14 days of purchase at [email protected]. We will make every effort to resolve your issue, which may include a replacement or refund at our discretion.

Eligibility for Refunds

• The item has not been downloaded, accessed, or activated.
• You request a refund within 14 days of purchase.
• The product is proven to be defective or not as described.

How to Request a Refund

To request a refund, please email us at [email protected] with your order number, email address, and a brief description of the issue.

Exceptions

We do not offer refunds for change-of-mind purchases or accidental orders of digital content. Please review your order carefully before completing your purchase.

This refund policy complies with UK consumer protection regulations.